We have now come to the point that we veered away from traditional web hosting in favor of the newer cloud hosting services. Cloud service providers are plenty nowadays and one should go to the newer standard to take advantage of new features, including better data handling, security, among others.
But, in the topic of data handling, one cannot deny that despite the newer standard, cloud providers still face the problem of data loss from time to time.
Obviously, data is quite important and should always be accessible no matter what time of the day it is and in what scenarios. That is why more and more people are going to the cloud in an attempt to safeguard their data.
Since cloud providers can still face major potential data loss, what are the things that they do to mitigate and solve this problem?

Different Domains

Cloud providers know that data loss is something that should be avoided at all costs. To mitigate the potential for data loss, they’ve employed some domains that they can use to segregate data and to handle it much better than before. The domains are PNCE, PCE, and CUST.
1. Provider Non-Customer Effective (PNCE)
This is all of the data that contains all of the information that is pertinent and important to the provider and has no potential ramifications for the end-user. That being said, the information that could potentially be lost can be catastrophic and may affect their business if data integrity is compromised.
Data that is goes under the PNCE label include:

  • Logging Data- Network activity logs, system logs, security logs
  • Business Management Data- Service quality data, billing and metering information, IT benchmarking data
  • Security Data- ID Management, security systems management, authorization and authentication data
  • Environment Management Data- Inventory and configuration management data, development data, performance and capacity management data

2. Provider Customer-Effective (PCE)
The data that is contained under this label can affect both the provider and the customer. If data loss were to happen under the PCE label, it could be catastrophic to both parties- even more so for the providers. The data that is under the PCE are:

  • Virtual Infrastructure Configuration- Virtual Networking such as SDN and VXLAN, virtual machine and compute configurations
  • Self-Service Portal Data- Environment default settings, Blueprints
  • Automation and Orchestration- Promotion and provisioning management

3. Customer Data (CUST)
All of the data that is under the CUST label pertains to the data that is uploaded and used by the customer. In the event of data loss, the customer will be liable for such but they can also sue the provider for their inaction during these circumstances.
It is important for you to know that even if you are getting the services of a hosting company, you are still responsible for the protection of your data. If anything, you need to confer with your cloud provider so that you can map out data handling and security measures to ensure that there will be no loss of information.